Customer Ratings & Reviews

You dont have to be a geek to get protection. I purchased this in the past and did not hesitate to purchase it now. DONT take home your electronics without the GEEK SQUAD protection! You never know when you will need it...

Purchased this 5-year warranty on my 55 Sony TV. I feel more secure with this extended warranty.

So far I’ve had no problems with anything I bought I will definitely be shopping at Best Buy again

I haven't used the 5 yr warranty and I hope I don't have to.

Geek Squad warranty replaced previous television when it was determined that the television could not be repaired. Ended up with a television upgrade. Frustrated customer (because of previous TV) turned happy and satisfied customer.

[Employee of bestbuy] Always recommend to get protection! Got it for my new Samsung TV

I did some research and settled on the Samsung TV. Had great picture quality, and good service life. When I got it home was easy to set up. great picture quality and good features. I love that it is a smart TV apps built into the TV.

The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

I alway add protection to any product I purchase at Best Buy Geek give great customer service and always do the job just right

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

Its worth it to get but i have not needed to take anything in since we take care of our stuff!

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

Display and sound is wonderfull Can be buy it everyone

I hope I never have to use it, but am glad I have it. Gives me comfort

The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

There's a number of things that can go wrong with new technology. So, I felt it important to buy the GeekSquad guarantee of keeping my tv protected from unforseen problems. Although, I am very confident with the Samsung brand!

Nice to have with new products...no telling when anything could happen theft, mother nature acts, etc

These guys were friendly, knowledgeable, and respectful