Customer Ratings & Reviews

The agents were fast and efficient. They were very helpful.

Great plan would most definitely recommend!! Great investment

I’ve had Geek Squad protection on many, many products. In those are events that I have had to use it, the service has been stellar and able to resolve the issue in short order or I was provided with a replacement.

We have always purchased the geek squad warranty on everything we have purchased with best buy. The plan has proven time and time again to be so worth every penny and every person we have ever had out has been very knowledgable

Great service! Friendly, knowledgeable, and very helpful people!

So far I have not used them for this product. But I have used them before and yhe service was good. But it is just as a back up to buy the 5 year protection just in case.

Great TV.... Wonderful, Bright, vibrant colors. Lots of added app for streaming! Sound is good. One of the Best Brand of TV's to buy!

Tv will not work with the remote I have called talked to geek squad service and ask if they could come back and make this tv turn on , it turns off but not on ! How can I answer the next question would you recommend this geek squad service to a friend?

Love the tv the only thing is that it didn’t come w the legs major problem

I always purchase the Geek squad service. I watch a lot of television. My tvs break down, I take them in and the Geek squad service is honored. I get a new tv.

Excellent services, always available. There was a little trouble at first in the setup. Got worked out. Thanks

100% Pleased with my purchases and the Best Buy sales team

This TV it’s the best thing I buy. I’m very thankful with the team of Best Buy!!!

Great experience and easy going . Quick response and experience

Agent was on-time & efficient. Mounted my TV & Stand .

I have to had the need to use. Hopefully I will not be able to rate this in the future.

Great price for added protection from issues. I got this plan for 5 years, what a deal! And since it was for a large tv, Best Buy will come to my home! Can’t beat that!

You need a warranty of TVs, it just how it is now electronics do not last long. Geek squad takes care of things and makes sure the TV is running when it is back in your hands if it is not they usually replace it or find something similar

I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

Geek squad is great but they do take their time to get to you