Customer Ratings & Reviews

Geek squad is great but they do take their time to get to you

We use the Geek squad for everything we purchase at Best Buy. Delivery is quick and they are professional in every way. The service is one you shouldn’t pass up.

This sound bar has a nice sound for the price. Would have looked more for a 5.1.2, but i have valted ceilings.

Best great recommend not tension Best Buy best please use

Protection prices went up, but I was locked in at the old price. I have never had to use the protection plan so I can't make a fair assessment.

I always purchased 5 year extended warranty it’s worth it and it gives you peace of mind, had 3 TVs in the future with Horizontal lines and the replace it with a better tv cause the model I bought was no longer.

I have not used the geek squad for my new tv and hope I do not need to but I have used them for a laptop in the past and was very pleased with their help.

Haven’t had to use them yet but I’m sure I will ones of these times and will ultimately regret buying from Best Buy

Protection plus -- you always want to buy extra protection for your product especially when you have such a large investment… Any electronics will fail at one point and you would like to make sure you have it protected…

The geek squad is Everything and then some! Do not sleep on the Geek Squad

Professional and quick response Great to work with

It’s been a excellent experience and very convenient

Happy so far especially because not had to use it! But I'm very please to have good value for extended coverage if need down the road.

They where very polite and they walked me through the whole process of getting my tv diagnosed and rectifying the problem Thanks Geek Squad

The geek squad protection plan is actually the reason i ended up buying the vizio from best buy. If it wasn't for the plan i was gonna buy the same tv from Costco.

Always good to get the protection when purchasing something from best buy

Always is good to have a service plan, so it’s important to make sure to use it

Nice to have support from Gerk squad. Greatful to have a warranty

This plan comes In handy my first tv the screen was cracked second tv was not familiar with the brand and my third tv was just what I was looking for the service was awesome

You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.