Customer Ratings & Reviews

After 4 years my Insignia went bad, took it to store and they replaced it on the spot!

Purchased this with my new 4K television and for a 5 year plan it was very reasonable and more than worth the money for the piece of mind. I live in North Carolina in the stick so we have a lot of dirt/dusty roads and humidity.

I wouldn't be without the Geek Squad, they are just stellar at the service they provide. Very knowledgeable

The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

He did a great job helping us do an exchange on our tv's extended warranty.

I skipped the protection package on 2 TVs. Immediately after the warranty, both TVs went out.... Never skip GS protection again!

Always get the Best Buy extended warranty best in the business not like Office Depot or you have to send it away somewhere with Best Buy you can bring it back to the store

I am so glad that I purchased this 5 year protection plan for my 65 inch Samsung Tv from Geek Squad which will definitely come to our house to fix anything if broken

bring in any electronic and they’ll try to troubleshoot your problem. 100% worth it

Got this for my TV and yes it is worth it. I can relax for the next 5y.

I always get this protection for purchases over $100. It's saved me a few times from having to purchase a new TV, which tend to last about 3-4 years, nowadays.

Happy so far especially because not had to use it! But I'm very please to have good value for extended coverage if need down the road.

If you ever had a tv break just after the warranty ran out you will realize how nice it is to have the additional protection offered with the Geek Squad Protection. I hope to never use it but it is nice to have it there if I need id.

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

Don’t waste your money get that warranty it is important in the future. Just like insurance better to have then not. Greatest investment that I have made in my life

The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

I started buying the extended warranties when the prices got closer to my 15% of product cost rule of thumb. 10% would be the best, but these are close.

good to know it's here if we need it but hope we don't. I've used them for other things and have always had a great experience

For about 20 years I’ve purchase my tech from Bestbuy and Geek Squad has always been a great addition. I’ve never had issues with them. Great support and totally worth it.

an excellent service that I would recommend 100% thank you very much