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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 30,858 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with the instruccions and great working skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must Have protection, anything can happen! Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it every time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it. Geek squad protection plans and replacement plans are the best you can buy. I prefer going to best buy for all my electronics needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps knowing I can fix my stuff through geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t tell until used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ask me now wait until I need it. Right now just there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection much appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have appreciated the follow up with protection plan when computer developed a virus. The team was knowledgeable in repair and turn around time was minimal. Would recommend to anyone for having peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for my new tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked, installed and set up my new 55” flatscreen TV. Friendly and professional too. Now I have 5 years of Geek Squad Service and protecting. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with geek squad protection and services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to have best buy replace my defective tv after fee years of having it. They also installed it again for free since my plan covers it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had anything installed in my house but when I go to the store they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 2-year protection plan when offered. It has helped me tremendously over the years with items that stop working after the 1-year warranty expires.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad installed

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent service and great knowledge! Highly recommend for a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    future hope of being unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have hopes of never needing the use of geek squad for this TV, unlike the numerous amounts of part repair and part replacement over the 6 years of my Samsung Plasma, previous TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but glad it is there when the TV’s are built so cheap anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased on new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new TV and added the Geek Squad protection in case of future repairs. Hoping we won’t need to use the service but if we do I hope they provide the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad bring relief!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A woman living alone needs help to continue focusing on what she's does well. They know what they do. My last TV video card died after 4 years. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worjs great and very easy to install. Great for kids room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job hooking up my TV and mounting it on the wall. I am very satisfied with their installation and the quality of their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan because you can never be too safe. Worth the money. Have used it on other items that I have purchased and saved me the money and hassle of needing to purchase the product again with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And it always pays to cover a expensive item for s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well getting a insurance plan always help out in the long run it covers your cost of buying it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me feel more confident about buying the 85’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the service yet but glad it’s an option to have

    I would recommend this to a friend