Customer Ratings & Reviews

Originally was not going to purchase but decided to go ahead because TVs are now computers and having had to replace a bad piece of hardware unexpectedly on my PC was expensive. I liked the coverage, cost and peace of mind offered. I can't give 5 stars till I actually use which I hope won't be needed.

Always reliable and trustworthy! Geek squad my laptop repaired my laptop!

I would recommend the 5 year protection plan, especially if you have young children. It basically protects you against almost any AND everything

Always get the protection on big purchases. Best Buy makes it simple to get things replaced and fixed.

I always get an extended warranty. Sometimes stuff happens and you wish you got the warranty. Best Buy warranty has always been there for me and I love it

The agents mounted the TV and left my home cleaner than it was to start. Very professional and extremely happy with the result’s.

Geek Squad warranty came through AGAIN! tv was replaced. remounted and set up for us. Techs are outstanding! Everything was great!

Just thought it would be a good idea to buy a warranty . Last Insignia TV still working.

I always get Geek Squad Service on my 4K TVs. I don't always use the extended warranty but I have several times. Worth the extra money for a piece of mind.

Installed it myself and the biggest obstacles were removal from the bed of my truck and unpacking it.

Good deal for my new TV, peace of mind knowing my TV protected

[Employee of bestbuy] Good starter 4k tv, basic lg tv thats easy to use and connect. WebOS could use some work

I think this protection is great to have the first 2 years. Anything can happen within that time frame with a laptop

Always good to have this extra protection encase something goes wrong.

So far this plan has been great. No issues when i need them.

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

They delivered the TV set it up. They were very knowledgeable and showed me how everything worked on the television and remote

Paid for it's self best buy did a exchange on my television which broke after a year . Well worth the investment.

Warranties are tough to review, because you typically haven't used it yet because the item is new. If they'll replace the item immediately, refund my money, or apply the difference to another TV, then it's worth it.