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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 30,861 reviews
  • Rated 5 out of 5 stars

    Always great to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have protection on your items. Never know when you are going to need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aññ good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good samsung had always been good to me. So all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this protection plan. Best Buy will replace the item if it cannot be fixed. They will give you your purchase price towards a new item. Best warranty I ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get any better then having the Geek Squad on your team. Highly recommended to others when professional support is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the warranty yet since we just recently bought the TV. It was so inexpensive it didn't make sense not to buy it. Great value and I'm sure the service from the Geek Squad will be amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had issues with appliances before so we did not take chances this time. We've always been happy with Gook Squad's CS and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peae of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that any problems with my new television will be taken care of in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEVER buy anything without Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEVER buy anything without Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had great experiences in the past with helping

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!

  • Rated 4 out of 5 stars

    Only used it a few times

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality electronics are worth the protection. I definitely recommend getting one whenever there is several hundred bucks spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. no need for service at this point but its only been a couple months. Hopefully I'll never need it but feels good knowing it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected sll of the lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extended warranty. It is a sense of security that will ease your mind when and if you ever have trouble with your items.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Geek Squad Fixed My Computer

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek Squad team are amazing. They explain everything to you from a to z.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my TV I bought so now I don't have to worry if it has problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind. Habe purchased these plans for other products and been happy with the service. Geek Squad takes care of you.

    I would recommend this to a friend