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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 881 Showing 17,601-17,620 of 30,833 reviews
  • Rated 5 out of 5 stars

    Smart Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a smart buy if you’re purchasing an expensive product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ya never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty protection from Bedt Buy! You never know when you might need it and it's worth it for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frat service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they made sure I had everything fixed and answer all my questions before I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a seamless experience. I told the problem they looked up the item we exchanged the tv and were gone in under 20 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I absolutely love Samsung products, I would rather have the protection plan in case something went wrong rather than being without it. Geek squad usually is prompt when it comes to repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year extended warranty is a good by and provides peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have done. So worth it. I have used them 5 times since my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use them yet but I have into the store and asked them questions and they have always been very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to have support from the geek squad. I feel less stressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad knows their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad keeps all our devices on track. They installed my new TV very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality work when needed. Best value for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, great deal, good buy and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my TV. I have rarely had to use a service policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have children whom may spill something you need this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps alot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issues you have with the product you can take it to them and they will take good care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for my college student. Right size for his desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if anything goes wrong. They replaced my tv entirely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great that i haven't had to use it yet. I guess we'll see at that time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy to have purchased the extra protection. My son needs it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty service in the industry. Very easy to use when needed.

    I would recommend this to a friend