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Customer reviews

Rating 4.7 out of 5 stars with 25360 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 25,360 reviews
  • Rated 5 out of 5 stars

    A must to have these days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times these are a must to have these days. Bought this protection for our second dehumidifier. The first one died a few days after the factory warranty was over. You get a store credit for what you originally paid for the original so you can get a new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the service yet, and only felt I needed it due to the nature of OLED screens. Hopefully if the time comes I need to use it, there won’t be any additional problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. The included Alexa feature makes the entertainment experience even better. I can just tell Alexa to turn on the TV without having to go get the remote. The quality of the image is amazing and the sound too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new tv. Great price, awesome and easy to use remote. It literally has everything in a smart tv that you would want. I like that even my non-techy grandma is able to easily navigate the tv/apps/and remotes. Also has voice search feature which is very convenient. It was super easy 1 step, push of a button to get my cable tv remote paired with the new tv. I loved that part because usually they have codes you have to fuss with and it takes too long or you don't have the code etc. I definitely recommend this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Geek Squad Protection is worth its cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Date: 04-13-2024 When purchasing a somewhat expensive item (TV, other) I would suggest purchasing the "5 Year" Geek Squad protection and subscribing to their "Best Buy Total Tech Support." - Will ensure you are covered for most anything R. Stewart

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product ro have but haven't needed to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad fix my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed my 2years warranty and enjoyed be a membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me like no other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazed about how the service was handled, just call and they gave me the appointment date for the technician and once he knows my tv problem I receive and email in my case to exchange my tv, thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant hurt for the price, + 1st time Hisense buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Hisense TV so really felt it was the best thing to do with a 2 yr additional warranty. + the price was very fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never needed to use the geek squad service plan that I purchased, but when you meet them in the store you know they are totally capable of handling any technical issues you may have with a variety of products. Definitely something I suggest with every purchase, especially those who aren't tech savvy, like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix it or replace it don’t get better than that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection if there’s ever any issues you bring it they fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily, I have not needed to use this coverage or plan so far and I'm helping that I never will, but it is very nice and comforting to know that it is there. Should I need it? And I can say from experience in the past that the geek squad is more than qualified and knowledgeable to handle any issues that you may have and need to express.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled quaility for a fraction of the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look no further, for the price you won't get a better picture than this. Almost OLED quaility, but way brighter, so perfect for a Living room with lot of natural light. Save $1000 and get this unit a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a 2 year or 3 year protection plan with anything buy from Best Buy. Although we already have the my Best Buy protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warrenty for a tv repair problems when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend this protection I always like to buy extra protection for the items that I buy , if you want to be with no worries just get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for expensive electronic goods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought TCL tv in a black friday deal. So, i bought the Geek Squad 2 years protection for the same.I received excellent customer service from Geek Squad during the installation of my TV. I was having trouble getting my iPhone to connect to my TV. They gave me several tips and helped me throughout the installation process.I am very much pleased with their customer service.I appreciate the Geek Squad and i recommend everyone to get the Geek Squad protection for their appliances and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad extended warranty. I have had 2 TVs fail which, were covered by the warranty. Best Buy replaced both TVs no problem. All I had to do was make the phone call; the new TV was delivered, and the old TV taken away. In fact, I upgraded the last time and just had to pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this service when i purchase large items. Usually, i do not need the service, but when electronics fail this service is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Extra WarrantyWell Worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always available they are always very knowledgeable and helpful and if they can't help over the phone they get you in immediately to solve your problems if I could give them a higher rating I would definitely worth the extra money

    I would recommend this to a friend