Customer Ratings & Reviews

Always excellent make sure that everything is taken care of. A very flawless customer service as well

We purchase the extended warranty for additional protection for our large TV

Had geek squad on my samsung fridge and it really paid off(twice). You should definitely get it for large applicances asstuff isn't made like it used to be....and these nice things are very expensive when they break.

Haven't had to use yet, but it is a great value to buy with electronics

I felt comfortable purchasing the protection with my TV even though I haven't had to use it yet. I have used the Geek Squad for my computer in the past and they were very responsive.

Hopefully I don’t have to use it but just in case I have it.

Don't kid yourself, get the protection and put your mind at ease should something go wrong.

Guys helped me bring it in and offered to mount but I already had a guy for that. TV is awsome

I normally do not purchase extended warranties. However, I have purchased a few now at Best Buy. I became a firm believer when a camera was accidentally dropped by my daughter. Camera was fixed, and good as new. When it came time for the 5 year purchase, it was to cover a large screen TV. My savings on the TV more than covered the cost of the plan. And for what the TV cost, it was very affordable peace of mind. May not use it, but I have it.

I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

Peace of mind in case a product becomes a lemon. Anything man made eventually crumbles. Protection plan are a must. Helps save money when you need to get a replacement or fix on an expensive product.

I urge everyone to consider an extended warranty thru Geek Squad. I recently had to make a claim on my 60" and since they didn't make my particular model any longer, they replaced it with a 65" yaaaa!

Worth it for the piece of mind . Decided to go with this after 2 of our TVs purchased in the last 5yrs crapped out. Sadly they don’t make televisions like they used to , I had a Samsung that lasted me for 11 years no problems... my last Samsung only lasted for four years. Vizio lasted for 4yrs and Insignia 3yrs ...figured 5yr plan chances are good I’ll probably need it.

In my opinion not all items need a protection plan, but for a tv in my house, needed! Tv's are so light weight and the screens are more sensitive to a cats flying attack of images on screen, the "opps I missed " thrown balls or the backswing in sword play, and of course the accidental discharge of an airsoft gun's bb's. Then for the normal household ,things like surge protection, pixel loss, speaker crackling and now days the "Smart" portions of the tv. So I say yes to tv protection plans.

Everything is working fine.I have no problem with the service.

Good expalanation for necessity of protection plan.

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

Very easy to communicate with when I had questions regarding a tv I purchased a few years ago. They were nice and friendly and offered me good advice when trying to figure out how to expand my tv’s storage.

Amazing thanks geek squad They helped me in getting my tv fixed

Reliable warranty that covers issues no questions asked.