Customer Ratings & Reviews

Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

The plan is okay. I wish it covered more damages. Usually the geek squad member that comes out is super helpful (Kanen). If you get him, you'll have no issues. Another guy broke my tv and I was responsible to pay for it event though I had the plan.

Great service! Had my car stereo installed by these guys! They were very knowledgeable about what other parts were needed as well as the install itself. I would recommend!

I haven’t had to use the service yet but glad it’s an option to have

The mount was easy to mount and it has held the largest TV I ever owned. I thought mounting it would be hard but actually was very easy and the instruction were easy also.

Needed this for my LG C2 that I purchased. Geek Squad usually comes through so that's why I purchased it

GeekSquad is the best. Very useful and adds piece of mind when purchasing large equipment.

Glad that I purchased this not only for security if something were to happen in 5 years bit to also be future proof with the newest technology is something happens.

Have not had to use it yet, but is a good value. If you divide the price by the 5 yrs (60 months), it’s just a couple of dollars a month for the piece of mind it provides

It may be pricy to have the extended warranty but it is worth it as even when I had trouble setting up the tv I called and they walked me through it. With this feature alone makes it worth having on such a large investment.

Having purchased the Geek squad just gives me peace and security with purchasing my electronics.

Best Buy will stay with you throughout the entire Plan. They will do whatever they can to make sure your product is working as good as the day you purchased it!!! I buy with every purchase I make with Best Buy!!!

Great TV. That kind of stinks. Apps load fast. Good picture in bright or dim rooms. My only real minus would be that it's Ethernet is only 10/100.

Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

It’s great It’s hard to find a good warranty these days in the past I have use this after the manufactures warranty there’s no more and the TV stopped working and Best Buy replaced it

I always attempt to purchase the Best Buy warranty because I deal directly with them instead of mailing stuff or worse. I purchased it at a reasonable price for 5 years.

The protection plan was great glad I purchsed another one for my replacement TV!

Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!