Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30832 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 30,832 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a full refund in store credit which helped a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the warranty package. We had the same TV blow out on us from another store after 3 Months. Without the protection plan from here, if this happens again, we are out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to buy warranty for my products, it gives me a sense of security in case anything happens. Will definitely continue to do so for my other products!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is overall not bad. Doesn't cover everything though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer support from Best Buy. Anything wrong they will come to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and knowledgeable. Have used the Geek Squad on several occasions and have never been disappointed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience.

  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, the protection plans are great for certain products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they help me all the time with many different things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my daughter's family a new big screen tv. They are not tech savvy people, so I have peace of mind now with the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable for any Buyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one truly appreciates a Geek Squad Warranty until you have a problem and have just a factory warranty. With this, no need to save original packaging. Replaces your electronic with a New Unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m glad I had this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually got to use this service recently. I brought my TV in, it wasn’t working, they gave me a voucher worth the price I originally paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid price for 2 years. Hassle free easily handels most things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always Purchase the Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my experience, I always purchase the Geek Squad protection plan on all of my electronics. I have been very pleased with my decission.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I don't have to need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 5 years of Standard Geek Squad Protection for an Insignia brand television of which I do not know and I want to be protected in case in this period of time any problem arises with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is always a good move when buying expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with a plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like insurance... it's there when you need it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is Outstanding!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost when manufacturer warranties are only good for a year or two. Makes returns to Best Buy easy and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of LG soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound when added to our new LG TV, making watching movies more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Representatives

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad protection in the past and they have never failed me! No matter who I spoke with they have all been extremely helpful and courteous I will always continue to get their protection!!

    I would recommend this to a friend