Customer Ratings & Reviews

Easy to buy but so far we have not had to use it. The only concern so far was handled by the manufacturer.

The geek squad is always great. Anytime I have needed anything it has been easy to get handled.

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

I like the idea of in-home service. It would be a pain to dismount from wall to bring it in for service.

Install the all programs of my computer, antivirus, support, guarantee

The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

I like to purchase the GS service along with the items I buy at Best buy just in case...and I have used them.

I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

love the insurance, only shop best buy. buy all electronics there

Really good product, bought for my brothers room and he loves it!

Excellent experience. Great tv and excellent installation

Great product. To have that piece of mind is the most important thing. I know they will take care if anything happens.

The Geek Squad service was very professional and very good at explaining how everything works outstanding job

We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

Geek squad has helped fix an issue with the buttons on my tv I'm happy i bought the 2 year warranty for my device.