Customer Ratings & Reviews

Provided great coverage for my product. Very easy customer service very reliable would use them again.

Replacement plan is good to have just in case. I had to use it one time on another purchase and it covers it just like they say. I wouldn’t go without it.

Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

Haven’t had to use them in a while but always reliable and a must for a tv

Having used other extended warranty from Geek Squad I always get one with any major purchase. It gives me peace of mind knowing for at least the length of the warranty I will always have a use able product. When you need it as I have had in the past, it sure felt like a wise decision afterwards.

Tv replaced within 24 hours after a line showed up horizontally on the screen

I have not purchased the protection in the past and regret not doing it. I purchased it this time because I had got it for another product and I liked how they applied it and gave me a new product as they were not able to fix it.

Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..

Have not had to use their service yet on new tv but have had great response when needed on computer

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

The seller was very friendly and explained everything well.

Love it! Always go with a samsung when it comes to electronically devices

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

Geek squad has always been great to help and Diagnose and repair what I needed.

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.

Meets budget. Picture is crisp, clear, easy set up for install. Great sound system, level and sound. New face for roku! Give it a try! No regrets!! Thanks vicky