Customer Ratings & Reviews

The help is great! But I don’t use most of the opportunities because I don’t have many problems. I feel the cost is too much for my application and preferred the prior pricing.

Great tech service for all technology appliances you purchase they do they best And they make sure to tell you what things are needed and are going to be done for them to be able to fix the appliances

Best products to have in case of any damage to your TV

The purchase price of my TV was so good that I was concerned about the quality. This coverage gave me peace of mind and eliminated my concerns because I know if any problem arises it'll be taken care of and the cost of a protection is very competitive.

They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

[Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

Great response time and support, a no brainer for any tech purchases

Went in for a phone repair . Checked in hassle free and returned within 2 hours to pick it back up. Staff is very friendly and knows what they are doing . I would recommend geek squad service to anyone.

A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

The representative offered it and explains why should i get it but did not push me for it.

When you buy a TV or and appliances you need the five year warranty deals for just in case

Have not had to use this service yet but the assurance of being able to bring in my TV for any issues makes it worth it. OLED Tvs in particular can have burn-in issues that make this service essential.

I worry that I will break the items I buy and this always helps.

The agent set the TV up did a sort walk of how to operate TV and the function

I have always purchased the service plans for all my equipment. It is easy to just bring in your defective unit for the replacement. And by extending your warranty, it saves you on new tv purchase.

Have not had to use this yet and hoping that we don't. Still nice to know that if we do need it that it is there. Some of the other things we bought in the past, we also added this protection.

If you ever have a problem with your product you can guarantee the first thing that is asked by the employee is did you purchase the gsp? And if yes then there’s no issue getting you taken care of.