Customer Ratings & Reviews

Great protection and easy, fast service when needed.

This is the smartest thing to buy with any electronics. Geek squad is such an awesome company and will fix and answer all your questions about whatever you bought smart choose for the person who's life is accident prone.

Love it highly recommend just perfecf for everything

Always a pleasure to have best buy replace my defective tv after fee years of having it. They also installed it again for free since my plan covers it.

Always feel safe knowing my product is warenteed!!!!

The 5 year geek squad protection is a must have as the big flat screen may have some issues in the fourth year or with my luck shortly after the fifth and we can't have that. I may have to extend it just in case.

Problem free replacement. Would recommend to anyone

Usually don't buy warranties but like the fact they will fix or replace. Hopefully won't have to use it.

Good tv. Just 1 mark on the bottom left of the screen that was their when I got it but other than that it's great.

I always buy warranties from Best Buy. They make my life a lot easier if an accident happens.

Just exchanged the old tv for the new one. Old Samsung was used a lot and had a warranty. My tv was replaced.

The agent didn’t set my t.v up but made sure to deliver all the way to my door step! Thank you

I have found in this time of the pandemic it is good to have teh Geek squad to reach out to for repairs rather than trying to work directly with the manufacturer warranty

A woman living alone needs help to continue focusing on what she's does well. They know what they do. My last TV video card died after 4 years. Worth it.

I love having extra insurance on my television. It is nice to have the reassurance that if anything is wrong, it gets covered. Thank you.

I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

This warranty is totally worth it. I’ve only had to return one of my electronic purchases one time and I got a full refund!

Purchase brought peace of mind. Fingers crossed I won’t need it.

I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

Definitely will always add geek squad protection for my tv. They come out when you have a problem. Friendly people who help you over the phone to set up the appointment.