Customer Ratings & Reviews

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

Great to have peace of mind. Habe purchased these plans for other products and been happy with the service. Geek Squad takes care of you.

I buy a lot of electronics so this really pays for itself in the long run. They service and update my computers for free with this plan.

My first tv I bought so happy with it!! Works well and picture is beautiful even the sound is great!

Hopefully we never need it. Purchase was easy and we have found the Best Buy program works great.

The agent mounted, and connected my TV in a fast convenient manner

Easy set right out of the box. Already have a Roku account so most everything transferred over.

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

This was a gift from my son. I love the security of Geek Squad coverage

bought it, used it, and never looked back. Its great peace of mind with more expensive products. I would highly recommend. Just do it!

Great coverage when I needed it, Geek squad took good care of me

First time I purchased a warranty at a good price.

I always purchase a warranty for my electronics just in case something happens or goes wrong.

Do yourself a favor, once you spend this amount of money on a product, go ahead and spend the extra little bit to get protection. I mean it lasts for five years! you don't get that kind of insurance anywhere else!

Bought the yearly package and it has come in handy more than once. Geek Squad members are friendly, helpful, and eager to make things right. Will keep on using.

Great extended warranty for the price as a my Best Buy member. Hopefully won’t have to use but glad to have the extended coverage.

I bought this for a 60" Sharp and after it broke three times I used the warranty. The only problem is that they did not give me the full value for what I paid. They wanted to give me a comparable TV and I was not happy. The TV I had only lasted for 6 months and I wanted to upgrade.

I needed a repair on my phone and went to geek squad. I was very satisfied with their customer service ! Will be back again

As stated I feel the 2 yr geeksquad protection is a good peace of mind protection for the price. I hope I wont have to ever utilize it, but if I do I think Best Buy will assist me the best they can.