Customer Ratings & Reviews

You cna never go wrong with extra protection and peace of mind.

No issues my TV broke down and right away replaced for the other one I'm absolutely recommend this plan for everybody

Sometimes these additions are inevitable. It could cause an additional expenses but when you look at the eventual benefit, it is worth it at long run.

purchased for our grandson's 55" TV. In case something happens at college

Only way to go when buying expensive televisions or electronics

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

The agent arrived on time. Was very knowledgeable and timely get everything done.

How could you not purchase this protection? It is so worth it! I love Best Buy and the geek squad!

This Samsung TV is the easiest TV to set up simply plug and play. The picture quality is excellent. The on screen guide walks you through the setup process.

Each associate I’ve spoken with has been very professional. Great attitude, knowledgeable and very helpful.

Best way to enjoy your purchase while being worry free

I hope I don't have to use them this time but I know from previous experience GEEK SQUAD is the best!!

Always get geek squad protection. i regret not getting it on some items and it will never happen again.

Did not use the Geek Squad for this but have used them for other installations. They are very helpful and patient.

I purchased the protection because my toshiba tv died after 3 years. I figured it’s a good purchase for the money.

I like having peace of mind knowing that I have full protection. Can never go wrong with having extra protection.

We bought the Best Buy 5-year Warranty for our 55" Sony TV as an insurance policy. Although the warranty document doesn't state this fact, the warranty begins the day you purchase it.... much easier than dealing with Sony.

Good Service, glad my TV is protected and can be worked on after manufacturing warranty expires

bought the protection like I usually do with all big ticket item purchases

This one of the best warranty services I have purchased always willing to help when you have a problem