Customer Ratings & Reviews

Pretty decent price for 5 years on a budget tv that has some reviews about quality issues. TBD if it is needed in 5 years.

I’ve had to use my geek squad protection for different items and they’ve always been great.

Dont hesitate. Ive been buying the warrantys for years. Well worth it,

I like the service plan, never forget about this plan

My tv starting having issues after about a year and a half they came out and replaced my tv.

I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

I enjoy having the ease of dropping off and picking up a completely fixed issue. The Geek Squad does a great job and they are very helpful. Well worth the price of the protection.

Haven’t had to use it but it is good to have. I figure it must be worth it as I couldn’t figure out what to do if something went wrong.

You have to get the geek squad coverage are you crazy?

Always so nice… process is always smooth and easy.

I typically don't buy extended warranties; however, because of so many brown outs and power outages, I made sure to get this coverage in addition to a battery back up UPS unit. It is well worth it.

Only typing here to get Best Buy points. Hopefully I never have to use this but feel better knowing purchase is protected

All good samsung had always been good to me. So all good

It was awesome they came out and set up the new computer and showed my son how to use it properly and how to stay away from viruses

For a little extra we went with the geek squad protection for extra security just in case something were to go wrong after the manufacture warranty runs out.

I haven’t had to use the service, but I’m glad I have it. I recommend extended warranties for most electronic products purchased.

Great for the time I had it. Best buy was also attentive to my issues and the solved some of the problems I had with the TV that I bought.

I usually always get the warranty because things go wrong. Have used several Geek Squad warranties and am satisfied with the adjustments: I walk out of the store with a new product!

I always buy the protection plan when getting a new tv at Best Buy. It comes in really handy when you have problems with the tv. Best Buy would send out a tech to your house and it’s great! Would recommend this!

It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.