Customer Ratings & Reviews

Great service never had an issue with geek squad always on point

Hope to never use but wish I had bought it last time when my tv started playing up after two years and I spent a lot more to get repairs completed.this time there won’t be any issues hopefully or it’s less than a dollar a week to guarantee resolution.

The store plan adds good coverage to the warranty.

I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

No like to expensive and illustration educational purpose

Good extended warranty for a good price hopefully I’ll never have to use it

For the price, this purchase is a great piece of mind.

$25 for a 5 year warranty on a tv on sale for $150. I hope I won't need them but couldn't pass it up.

Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

Great job and thank you for your time. I thought you had forgotten me, since this all happened around the holidays. But your emails lift my spirits. Thank you once again.

Hope I don’t need it but happy to have it. Thank you

The Geek Squad has been there every time I have had problems with my computer. Never a hassle about how it happened or who did what. Only once I had to bring my computer in to the store for them to repair it because I had really screwed it up. Otherwise they can usually repair it over the phone for me. Three cheers for the Geek Squad.

This was a great purchase. I don't have to worry if something goes wrong. If it does I can just pick up the phone schedule an appointment for the Geek squad to come out. I leave it to the professionals.

We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.

It was definitely worth the price and convenience. They arrived punctually and called when they were on the way. They installed the TV and mount quickly and neatly. Very polite and explained everything before leaving.

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.