Customer Ratings & Reviews

I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

Geek squad the best protection warranty. Old tv died they came out the next day reported problem. No hassle they resolved it by replacing tv. 2 week later had new tv. love them.

Ive had geek squad service a large tv, and service was quick no hassle , quickly fixed the issue with tv. The claim process was easy, overall would recommend.

Havent had to use it yet but have had a good experience with geek squad in the past.

Great service ,great quality,best customer service

Great customer service easy to file claim. Urgent are very knowledgeable and helpful

Geek squad is the best protection out there! Small purchases to large expensive products, everything should be covered by the geek squad!

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

I bought a Hisense Roku t.v. that blinked out on me after a few years and I didn’t get the extended warranty. When I purchased the LG t.v. I definitely included an extended warranty package.

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

The agents were absolutely great installing the Tv and wall mount. They were of the the utmost professional. They knew exactly what to do and I didn’t have a worry in the world. I’d highly recommend them again for future installs.

So far, so good. I have only had the latest product for 3 weeks and thankfully have not needed the service. I have used the service for other products in the past and have always had a friendly and professional experience with geek squad.

You can never go wrong getting the warranty! Definitely worth it!

Most people won't go for a 5 year extended warranty, but for $149. on a $700.purchase TV that would last under 10 years I figure it's worth the price. My last TV was less then 7 years old when it went. Who knows if the new ones will last that long.

Easy and not too expensive for what it is and what it does.

My device has not had any problems, but having the peace of mind that if it broke or malfunctions I could easily get it fixed. Amazing service

We had a TCL television that failed in 2 years and we had the extended warranty. We are sure glad we had geek squad come out quickly and diagnose that the television was defective. That is why we bought Geek squad extended warranty again

We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!

Great extended warranty on your brand new flat screen TV so if anything happens to it, Best Buy will fix it or replace it would recommend anyone