Customer Ratings & Reviews

after my samsung tv broke less than 3 years due to a power surge, I wished I had this warranty.

after my samsung tv broke less than 3 years due to a power surge, I wished I had this warranty.

I always buy a protection plan. It has really come in handy a few times.

Absoluty lovecmy warrant especially since it is a cordless vacuum and batteries can always run dowm

Great service to have in case you need technical support for all your devices.

I did not know much about the product. I had them explain its use.I haven’t had to use it but it’s a great piece of mind that I have it.

Geek Squad service has saved me money on installs, TV calibrations etc..

For 2 yrs and less than $50, you get all the coverage (not basic) you will need for damages that are not your fault. You can't beat that!!!

Don’t be sorry. Get the protection. You never know

Geek Squad is the best. Worth the price and are very accommodating and knowledgeable.

Everyone needs the feeling of security knowing their product is protected for this length of time by knowledgeable people!!!

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

Smart move to invest in this insurance. We always buy geek squad insurance for everything.

I did not mine purchasing the 5 year PSP on this baby. I knew that if this item went bad or died, I would not be a happy camper with no TV!

Worth it,we have the extended warranty through bestbuy they offer the best warranty s

If you have kids or animals, anything can happen. The support and protection you receive is worth the price in my experience.

Geek Squad is the perfect addition to any electronics purchase. don’t buy anything without it

Purchased geek squad extended warranty for 5 years. Hoping that I will never have to use it

Wonderful service and quick service and fixing everything

I LOVE the Geek Squad service, they are always helpful and courteous. I've used them many times, and they never let me down!