Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30925 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1431 Showing 28,601-28,620 of 30,924 reviews
  • Rated 1 out of 5 stars

    Don't buy the geek squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manufacturer has a better warranty deal than Best Buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good incase any expenses items break or need repairs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for the next five years isn’t bad. Hopefully never need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing has happened to my product. It’s better safe than sorry though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good insurance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell if this was worth the money! Haven't used!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent warranty plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy that they will pick up equipment but the plan is expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan just in case anything were to happen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    isnt worth it if you have issues just buy the tv again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tv insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the insurance for the tv moms fell accidentally while mopping she slipped and tv’s screen broke and insurance doesn’t cover but will be glad if she can atleast get some money of the insurance since she will no longer need it. Exp 2022

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to cover things bought at best buy. Helpful service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isues left to right item was received damaged and broken

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely just terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend it Better make sure you have your lawyer take care of that situation Geek squad to me is no good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GEEK SQUAD PROTECTION IS A SCAM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy just recently changed their protection plan. It will not fix or cover anything within the first year....even though I bought a 2 year warranty....they are telling me I have to reach out to the manufacturer. I just lost out on $1000.00

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I didnt get any letter regarding geek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt get any letter regarding geek squad, how do I contact them if required ?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A deal for a CHEAP tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is not really worth buying unless you go and buy a really cheap tv that will burn out quick. Nothing else is really repairable for free. Had to cancel mine and get a refund to put toward buying a new tv because they wouldn't fix it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t use them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to is them so don’t have anything to say

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very good install very good did good joblessness

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it, but I have peace of mind in case it is ever needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this service yet but I'm sure it's worth the extra money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet. Hopefully never need to. That is all.

    I would recommend this to a friend