Customer Ratings & Reviews

My TV needed repair it's working fine now worth the cost you never know if your product will break down my LG TV was only 2yrs old when it broke down and the cost of the warranty was worth the cost it would of cost more to fix or replace the TV I buy a extended warranty for any product that cost over $100 dollars....Can't go wrong

Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

Just gives me peace of mind knowing my new tv is covered

Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

Haven’t used it at the moment but happy with the offer

I love best buys warranty. My uncle works for ABC warehouse and I still would buy from best buy before there just because of your warranty.

wouldn't leave or buy anything from best buy without the knowledge that i would have a protection plan for my product. i have used the protection plan multiple times before and they do pay off in the long wrong if there is a problem.

I absolutely LOVE my MAC computer. .it does everything I need it to do for home and work life. I couldn't have made a better decision for a desk top.

Never had any issues with getting help when it’s needed

After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

Got a 2 year warranty on my sons tv. He had a seizure and he fell on the tv which caused it to crack n they hindered the warranty even tho it was accidental.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

So far have been happy with Geek Squad. They seem to be very helpful for someone like me who is not up on electronics. I depend on them to fix and solve problems when needed.

Geek squad is good. Nice on time support which was carried out by experts

I pick up this extended warranty you never know when it brake down and cover everything

Keep your tv protected from accidents or electrical failures.

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

The Geek Squad representatives are always knowledgeable and conduct themselves in a professional manor. They always go the extra mile to address my concerns on any product we purchase from Best Buy.