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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 826 Showing 16,501-16,520 of 30,901 reviews
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protects everything if it breaks and makes me feel better that my product is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can call and get a speedy response. They are effective when we go into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will test out if need be when the time comes, but at least I have peace of mind....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service I really love dealing with these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take care of all my gadgets but accidents may happen anytime. I'm not worrying on it because of this insurance... keep it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked tv problems and wrote order for replacemen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went kaput and Geek squad was extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Professional and knowledgeable. They are there for all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was purchased for two years, but was never needed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I feel the same about this. I buy protection on anything and everything. Hopefully we don't need to use it but it's great to have the peace of mind just in case. If you have any questions, please feel free to reach out!

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to protect your good! Never know what can happen and this protection covers everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is worth having especially when you purchase electronics you will have a peace of mind knowing your items are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on warranty. Cost is good compared to pricing. If it goes we get a new one lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Geek Squad Protection Plan. Overall, the prices arent bad in comparison to retails like Wa-Mart and Target.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they are called the Geek Squad and they are great i love the SQUAD your the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wouldn’t connect to internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service!! Takes care of any problem! If it’s not worth a fix, you get another product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend big money...a little protection is always a must. Love me some GeekSquad. Something goes wrong, never fear, the geeks are here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Greek for a really really long time . I would recommend this to any one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn't buy a tv without the 5 year plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have the piece of mind that comes with a 5 year plan. It just makes good sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I got this very very happy for Best Buy great store to buy things from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying a new tv and having the protection gives you piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly fixed my problem and explained in detail well worth the money

    I would recommend this to a friend