Customer Ratings & Reviews

Anytime i ask for help to find something and the sales people did with kindness and lots of information.

Great TV I wish I had another one to watch this weekend

Love protection for all electronic devices. It is. Wry important.

Havent had to use it but its nice to know its there

The agents checked my airpods for me before i purchased new ones.

So far so good. I am glad I haven't had to use it yet.

All TVs were wall mounted by Best Buy and are great!

Greek has always been one of the favorites in the store i love it

Great value for the money. Nice to have this as an extra backup.

It is great knowingi have a plan to protect my purchace.

I like this because I always had a great experience with Geek Squad plans.

Great tv. Love all the channels that are already installed.

Good product. Have never given us any problem. I will be a buyer again.

It’s is great they just give the best service available

Cannot live with out. So nice to. It worry about something breaking. If it breaks. They will fix or replace.

Great Friendly Service Easy to deal with had no problems

Never leave without the protection on my products. Love yhe replacement package. A must have on electronics.

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

This is great. I would recommend again and again. Ok

This is great. I would recommend again and again. Ok