Customer Ratings & Reviews

This is great. I would recommend again and again. Ok

Piece of mind to have warranty if needed. Geek squad is always there to help.

This is great to have just in case of any damages I highly recommend

This is great to have just in case of any damages I highly recommend

I definitely hope I never have to actually use the Geek Squad protection, but it's good to know it's there if needed :)

Easy, reliable, honest, informative, polite, worth every penny!

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Covers OLED screen burn in. Not much else to say really

I’m happy to know if anything happens I’ll have protection

Always pay for this insurance because you never know when it need it

I am always very happy with the items I purchased and the continued great service I get at Merced, CA Best Buy.

Geek Squad Total Protection is the absolute best!!

Great service support, They do really know about customer service and satisfaction

thanks to this service i dont need to worry about accidentally breaking it.

Honestly any big purchase i buy from Best Buy from now on I will always get the protection plan

Me like protection. Prescription is good. Protection is equally guilty

Geek Squad is always helpful and very professional. Keep it up, folks!

Again, pays for itself to make the investment of protection. Never makes me feel like I lost out buying the extra coverage

Haven’t had to use the protection plan but glad to have it available

Well i have to say that i am lucky that i havent had to use them but if i did i know i can trust them!