Customer Ratings & Reviews

I was helped quickly and efficiently! This is why I always go to best buy for all of my electronic needs.

Excellent service and an affordable solution 10/10 would recommend.

Recommend service protection. On cheaper products. Phones require a extra payment to fix product. I have $1200 phone with a cracked screen and they want $250 and phone before replacement. Leving me without phone till repair nd $13 a month charge every month. I got warranty so I wouldn't have to pay more money if it breaks. Hd screen protector put on nd qll of sudden i have cracked screen. I think he did it putting on protector. I should have watched him. Cracked in corner

If your buying electronics you better purchase Geek squad warranty.

The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

This plans are the best never have trouble returning a defective item love this Best Buy plans.

I like to protect my larger purchase so this item was a good cost and length of time to cover the new TV

I hope I never have to use this but I’m glad I got it.

Exceptional service provided by the Geek Squad. Best Buy is my go to for all electronics. They provide great customer service, products and prices.

Good Service by geek squad with much more affordable price

Easily connected to all my devices and I easily assembed

I usually never get a protection plan, but I randomly agreed to this one. Nearly two years after purchasing a TV, it broke. It took a few weeks to go through the process of replacing the TV, but that's probably more to do with current events than it is Geek Squad support's abilities. I got a full refund and used that money to upgrade the TV. I'm fully satisfied.

Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

Helps you feel safe with lots of help and options for returning/exchanging items.

This very much helps a lot when you have big purchases. You need to protect your products at all times and geek. Squad protection is very helpful.

I've used Geek Squad in the past. It's good to have when the manufacturer's warranty expires.

The only reason I buy from bestbuy is because of the value of their warranty the techs are amazing when they come out and usually come out and fix items on their first try unless they have to order parts but if they can’t fix it they don’t play around they will get you into a new product to keep your life going!!!!!!

Always comes thru and perfect support because last year I had a problem with my 60" TV and they ordered the replacement screen at no cost - otherwise it would have been over $1200! Another problem a year later - and because of the on going problems - they stuck by their service and gave me full replacement cost I got the 65" same TV on sale for same as I got the 60" last year! Always on time and polite and explaining everything.

I have purchased the protection with tv it gives a piece of mind

My dad and I can into best buy looking for a visioTV we had seen on sale on your website. We asked about this specific TV and the best buy guy knew exactly what we were talking about and where it was etc... He helped my dad find theTV that was perfect for him. Thank you so much! We will be back for many other purchases. Thank you for being so friendly... that's hard to find in a store associate. Our customer service pin is # 14150605219122216