Customer Ratings & Reviews

If you want to be covered and fell comfortable with your devices protected go ahead.

The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

My tv stopped working and got a new one with no issues.

this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

Very helpful and useful for any electronics will help out with any issues you may have.

Aqesome tv for the price. Great picture and easy setup.

I will be taking my TV in for service today to figure out what the solid light issue is.

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

I would not buy another electronic product with out a geek squad warranty Exceptional service

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

Best coverage ever, hassle-free. If they can't fix it they will replace it.

nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.

I get excellent service from the Geek Squad whether it's setting up a TV or computer equipment. They're very knowledgeable and very patient with questions. I always renew my coverage since I trust them completely to do a great job.

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

I am very happy to have this service and it is totally convenient for me that i don'thave to take my tv to them. Service right at home and pretty fast.

Excellent peace of mind for all the devices and electronics that you buy.

We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!

Geek squad has always been great to help and Diagnose and repair what I needed.

Really expensive for a 77" OLED but you need a warranty with something this pricey. Ive had issues in the past with tvs and BB warranty and geek squad were always great