Customer Ratings & Reviews

Excellent choice. Good value, quality , performance. Good advise from sales representative

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

I never regret paying for the warranties! Great service!

I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

They were super helpful and insightful . I literally was in the store for maybe ten minutes

due to the impending circumstances that happen on a daily life - it is always good to be safe - I have had issues in the past and if it was not for me having this extra protection - I would be in sad shape - I always get the protection even if I keep the item for 10 years - it may happen down the line

Worth the money if you spend more than $600 on a TV. Also 55" TV or larger they come to you to fix it.

They are great I always used them for any type of products

The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.

We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

Why WOULDN'T you buy this when you've already spent money for an expensive television? Even though it's mounted on the wall, one never knows what might happen. For us, it's worth every penny to have piece of mind.

No comments about the service because the guy delivered the tv and we took care of the rest.

With this additional purchase added on to my TV, I can get protection kind of like an insurance just in case the TV has a short and its wiring or inexplicably doesn't work anymore before my two years time is up with it.

Not worth the money by the time you pay for this you could have a new upgraded itrm

I always buy the protection plan for items that are easily broken like gaming headsets and vacuums. It’s extremely easy to use.

Every time I have to call the Geek Squad on a warranty issue I have a hassle. When my Sony TV died after only two years, I was told I would only be given current market value of $1080 for my $1700 TV. Also, that I would not get delivery and installation and as usual I was told I am out of the service area (even though that doesn’t seem to matter when they are selling you the TV and warranty). Lucky for me the store manager agreed that this was ridiculous and got me a replacement TV of equal value and had it delivered and installed. It’s too bad I can’t devide my review into two parts. 1 Star for the terrible Geek Squad phone customer service and five stars for the store manager!

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.