Customer Ratings & Reviews

If you ever have a problem with your product you can guarantee the first thing that is asked by the employee is did you purchase the gsp? And if yes then there’s no issue getting you taken care of.

Have not had to use this yet and hoping that we don't. Still nice to know that if we do need it that it is there. Some of the other things we bought in the past, we also added this protection.

geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

Always get this insurance just in case. I have purchased it for my tv and come in handy, better to have it and not need it rather than need it and not have, plus you would pay alot more to fix things.

I have had this warrenty before was never dissatisfied.they always took good care of my tv

We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

I love the Geek squad. They are honest and let you know if they cannot fix your product.

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

I always purchase the add on warranty on expensive purchases just as a safety measure. Although I have never had to use one yet, the way I see it is better safe then sorry

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

Great program for the amount of services you can receive.

Awsome a must have for kids! Since there so careless about there belongings at a yound age

Added this service to my open box 65 inch 8K Samsung TV. So far the product exceeds all expectations!

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

When I buy a TV at Best Buy, I get this because if it breaks in 5 years it gets fixed or replaced which a TV repair shop will charge a lot more than what I paid- $59.