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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30635 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 30,635 reviews
  • Rated 5 out of 5 stars

    Awesome stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing crew, plenty of knowledge about the products, excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet and hopefully I won't. I did purchase a Protection Plan on a previous TV years ago and did have to use it. We were very pleased. The tech came to our house, had the parts he needed, fixed our TV and was finished in less than 45 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used my coverage on anything yet but what I went through with my other brand TV (which lasted less than a year before something went out), DEFINITELY a good purchase and definitely a good price. I could have purchased a new TV for the cost of the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we hope to never have to use this service, the times we have it has made the purchase worth it. Quick fixes and great communication from the Geek Squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Abigail. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Squad service for many years and have always been very happy with it. They have been available and able to solve any problem we have brought to them. It is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to keep your electronics covered with a great warranty. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessity to insure electronics nowadays. There is lots that could happen with televisions with newer technology and having a warranty is the smart way to go. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and I referred to everybody I know and y’all are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy came out and delivered my TV and it was a good experience all the way around..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Greek Squad with lots of knowledge and quick to finish whatever you bring in or come out to you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I don't have to need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service I can't really rate it as either good or bad because I haven't had the need to use it yet and I hope I don't have to use it, but it gives me peace of mind to have it for when the time comes. I hope they don't disappoint me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last thing I want to do is hall in a 65” tv for repairs. You’ll pay shipping and be without a tv for an unknown amount of time. Best Buys in home service repair pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know geek squad and can i say i just love them they take the time to care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers Burn In on OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi David. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for five years, excited to have it for our tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great so far! TV’s and other expensive items are best to have protection on in my experience so I am glad I got this service and luckily I haven’t had to use it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be there if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but I got it for a good cause in case something happens I'm covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very knowledgeable and fixed an issue I was having with my laptop. They had it finished before I left the store and it was cheaper than I thought it was going to be. Awesome crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care for your TV and it will care for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to know if something goes wrong with my product I can get help

    I would recommend this to a friend