Customer Ratings & Reviews

Boughtbthe orotection because TV was an open box and I liked the service they offer. They will go to your house to fix the item and replace if they can't fix. Haven't used it yet but that is what they say.

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

I purchased this Geek squad protection for 2 years. All has gone well with my unit so I have not had any reason to use the service. Just Protection so far.

I haven't had to use the Geek Squad yet for my tv but I did for my laptop. They were very informative and helpful. Will use them again.

Great. Perfect to have. Best decision. Would recommend

We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

I love my products from best buy. Most of them i get Geek Squad for. Ive only had to use their help once and they helped in a timely manner and were very nice.

I have not had to utilize this yet (thankfully). This does provide a sense of security and hopefully will be worth the additional cost if an issue arises.

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

very nice and simple smart tv, mounted the tv and enjoyed

We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!

Great service Great coverage Great geek squad Overall they with it

Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

So thankful that this service exists. Life saver. You will never regret purchasing this service.

Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

Anytime I spend over $100.00 at best buy I purchase a geek squad Protection plan. A lot of times people don't want to spend the extra couple dollars. But it more than pays for itself when an incident arises.

[Employee of bestbuy] Geek Squad Protection could come in handy down the road.

The 2 year Geek Squad coverage is a go-to for me. If I make a purchase on a TV, or other big dollar item, I automatically consider the 2 year coverage. Makes no sense not to. It should be your consideration as well.

Going on 20 years now, we have only purchased our electronics from Best Buy and we always purchase the Geek Squad Protection. It is great and has paid for itself many times. The Customer Service is always great!

Totally recommend getting this if you’re buying expensive electronics