Customer Ratings & Reviews

The geek team helped me by installing and connecting all my devices and very quickly

Works as expected and you can control it with your phove or assistant.

I got a price adjustment and ended up getting a price adjusted warranty. So working with the Geek Squad service has been great so far.

Delivery only. Great people and service. Attentive yes sir

Good gadget to hv when your devices have defects! They respond in in a reasonable amount of time and ate knowledgeable at what they do!

Have not needed to use this yet. Hope I don't ever need it but have it because I had another $1200 TV that lasted about a year and seven months before it stopped working and no extended warranty.

Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty

I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

Thought the price was reasonable for five years of protection. Good to have and glad that I got it. Highly recommended for peace of mind.

Love it. Im 69 and installed it myself. Love built in Roku

It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.

I like the peace of mind, knowing I am covered and don’t have to worry about anything.

It covered my old TV and helped purchase a replacement. Setup was a great bonus.

this service should come with every purchase just too bad we have to pay extra

The Geek Squad gentleman was very polite about why he could not fix my broken television.

I loved it it’s amazing Tv I recommend it for everyone

Well, I figured I better purchase the 2 Year Protection Plan for my New TV just Incase. I know I have had issues and problems with this type of Protection Plan Before on Different TV’s and items from Best Buy but I guess it really comes down to the peace of mind.

My tv had a black dot and geek squad replaced my television with a better version.

I just wanted to make sure that my purchase was covered for any accidents. I've learned my lesson on not buying a extended coverage. I feel at ease now.

Best Buy warranties are pain free and reasonable considering the fail rate these days. The pros will advise against it. But the minute you are out of warranty and it breaks, you'll be paying a whole lot more.