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Customer reviews

Rating 4.7 out of 5 stars with 30678 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 30,678 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended warranty for any electronics that I buy and it is always worth the money

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I completely agree. I always purchase the protection plans to have peace of mind just in case. We try and make the process as simple as can be if you needed to use the plan as well. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Nice option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use the program but it feels so good to have the comfort of knowing it is there if I were to ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the guaranteed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage for a great rate to protect my new TV. Always appreciate the knowledgeable Geek Squad and excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty are second to none!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy a large appliance, computer, or entertainment system, I always get the Best Buy Warranties. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have purchased the 5-Year Geek Squad Protection Plan! Great coverage and most importantly, a piece of mind! :)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Would buy again customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of OLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very friendly. They mounted the TV and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t spend a few bucks for the warranty with geek squad you are missing out. This service blows away manufacturers warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and reliable. Overall excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the added cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek protection recently, but have in the past. After a quick check of the product that failed, I was given a credit sufficient enough to get a new model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell people enough how invaluable this service is. They are always professional, on time and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this service for one of our flat screen tv's and it was perfect. I got my tv fixed and it didn't cost a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from knowledgeable staff. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have the geek squad protection just in case. I have had to use them a couple times. Hopefully wont need to use this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. If Anything ever happens to my items i know i can count on geek squad to step in and help. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that they offer a 5 year protection plan. It eases my mind to have the protection in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Be Stupid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not needed their services, but if you’re going to purchase a high quality television, add on the protect plan. DON’T BE STUPID!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the protection on my television this was bought for and hopefully I don't need it but should I need it, it will replace the television as it is intended to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with the Best Buy team in fact that is why I always buy my TVs from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to insure my TV. When making an expensive purchase this is a good value.

    I would recommend this to a friend