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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 30,779 reviews
  • Rated 5 out of 5 stars

    A NECESSITY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY HELP YOU MOUNT YOUR PRODUCT AND PROTECT YOUR PURCHASE. DEFINITELY WORTH THE PRICE.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service at Best Buy for my computer. Agents installed it and serviced my computer at the same time. Would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Tv’s i bought super unique worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent the mounted my tv was great. He taught me how to do it also the right way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Always a good buy. Have not had any problems with their customer service. Will definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There nothing like having peace of mind if something goes wrong. I have expert assistance ready when and/or if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend getting the warranty for any TV, because many things could stop working such as the picture display or connection ports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to submit a request for remote replacement and am having a hard time finding where to do this. As long as it’s replaced at no cost I’m cool with geek. Otherwise....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is amazing and its also so sleek and thin. Im enjoying this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything without this layer of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't not give Geek Squad a good review. They are very knowledgeable and just awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting the protection on all of your gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Extended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage due to my 2 yr old tv needing replacement. I feel better with this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get if you think you'll need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this incase my device breaks with in the geek squad warranty, which is better than paying full price again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get if you think you'll need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this incase my device breaks with in the geek squad warranty, which is better than paying full price again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage that pays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning strike took out the TV. They replaced it in 5 days. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Unneeded Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service with this device, but from previous experience, it is a valuable service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small price to pay for a tv warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a extended warranty for my new lg tv. If something happens Best Buy will be there to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the plan. Good to have. My 2013 TV stopped working. I was covered till 2018. Wasn't able to fix TV. I was reimbursed for the price I paid for TV in 2013.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have the protection. I have not had to use yet but glad I have it.

    I would recommend this to a friend