Customer Ratings & Reviews

A service that I hope I won't be needing in the near future. But its nice knowing if I ever do need it I am covered

I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

It’s hard to beat the confidence knowing that if something was to happen to your electronics that you are covered nice getting what you pay for these days

Always buy this on larger purchases If I do need to use it I know I am in good hands with the Geeks.

Great organization. The reason I buy at best buy.IF the geek squad went away or got too pricy, I probably would also.

Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.

Great service very attentive. There when i needed it.

Love the extra 2 year extended warranty offered by the geek squad

Anyone that don't buy this will regret it, not that the product will fail that you purchased but the peace of mind knowing if it does another can be had.

Florida Geek squad has saved me so many times wether it was my headset, TV or phone it has saved me tons of money from having to rebuy a product!

Because I know your work from years of been Best Buy Costumer Excellent. I haven’t used you guys yet

Glad I have it - just in case! The I purchased it for is a great product and works very well! But just in case I feel secure in knowing I have coverage if I need it.

i usually always get this its better than the manufacturer warranty

I am a notary agent and needed to make sure I have the protection of all devices just Incase it got damaged.

The cost to replace anything these days on an electronics as well as the complexity to do makes it an easy decision for me to purchase agreements on all my purchases!

Needed help. Helped right away. No issues afterwards

The protection plan is great for when you have an accident and good price.

Tv was just droped off nothing else.. have to get help installing it myself .. but happy i had the extended warranty cause tv was only a few years old