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Customer reviews

Rating 4.7 out of 5 stars with 25435 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 25,435 reviews
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for your tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your Best Buy purchased TV. Spending hundreds or thousands on a tv, you’ll want this on the outside chance of that power surge, lighting strike or product failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Be Caught Flatfooted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t be caught without the Geek Squad Protection Plan on all of my eligible Best Buy purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad/ Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection with everything you buy from Best Buy. They fix and replace it for free if anything gets broken or damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owsome set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is beyond great and is above the 4Kset it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OLED TV looks beautiful and runs like a beast for gaming on console and PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Have It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave Best Buy without it. Protection value outweighs not having it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used jt yet. But is nice to k ow the Geek Squad us there to help anytime. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 65in tv real easily, they were very curtious, they set the tv up so i had nothing to but watch it. Plus they took away all the wrapping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of geek squad.. 5 years! Havent need to call the squad, but good to know I can if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mount just yet. My concern is the paneling and not drywall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Peace of Mind on Certain products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were amazing and passionate about what they do. They showed me features that I didn't even know I had. They took the time to explain how my product worked and who to call if I had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excited to have this warranty but hope to not have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty pays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on my other TV. It had issues 4 years 7 months in. Best Buy refunded my full purchase price. The did not offer the model anymore. So I got the new Samsung to replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chest Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no problems, I like the Geek squad very much. This is why I purchased this product from best buy. I bought the 5 year warranty so I hope the freezer lasts this long. It is a nice side for my manufacture home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ,this protection is good and cheap to take care of your products

    I would recommend this to a friend