Customer Ratings & Reviews

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

My tv installation was very simple. All that was required was mounting the tv on the wall. I dont have any other devices that needed to be connected to my tv.

Install the all programs of my computer, antivirus, support, guarantee

love the insurance, only shop best buy. buy all electronics there

Excellent experience. Great tv and excellent installation

Really good product, bought for my brothers room and he loves it!

I like the idea of in-home service. It would be a pain to dismount from wall to bring it in for service.

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

I like to purchase the GS service along with the items I buy at Best buy just in case...and I have used them.

The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

Great product. To have that piece of mind is the most important thing. I know they will take care if anything happens.

The Geek Squad service was very professional and very good at explaining how everything works outstanding job

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

It's good to have Geek Squad Service around just in case you may need them.