Customer Ratings & Reviews

the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

My first tv I bought so happy with it!! Works well and picture is beautiful even the sound is great!

I buy a lot of electronics so this really pays for itself in the long run. They service and update my computers for free with this plan.

The agent mounted, and connected my TV in a fast convenient manner

Hopefully we never need it. Purchase was easy and we have found the Best Buy program works great.

Easy set right out of the box. Already have a Roku account so most everything transferred over.

This was a gift from my son. I love the security of Geek Squad coverage

First time I purchased a warranty at a good price.

Great coverage when I needed it, Geek squad took good care of me

bought it, used it, and never looked back. Its great peace of mind with more expensive products. I would highly recommend. Just do it!

I always purchase a warranty for my electronics just in case something happens or goes wrong.

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

Great extended warranty for the price as a my Best Buy member. Hopefully won’t have to use but glad to have the extended coverage.

Haven't had to use it yet! Very reasonably priced!

Do yourself a favor, once you spend this amount of money on a product, go ahead and spend the extra little bit to get protection. I mean it lasts for five years! you don't get that kind of insurance anywhere else!

Bought the yearly package and it has come in handy more than once. Geek Squad members are friendly, helpful, and eager to make things right. Will keep on using.

They can fix anything you buy at Best Buy in minutes

I bought this for a 60" Sharp and after it broke three times I used the warranty. The only problem is that they did not give me the full value for what I paid. They wanted to give me a comparable TV and I was not happy. The TV I had only lasted for 6 months and I wanted to upgrade.

I needed a repair on my phone and went to geek squad. I was very satisfied with their customer service ! Will be back again

I always get protection plans you never know when life happens