Customer Ratings & Reviews

Protection plan is excellent i would buy it again

For the price and for 2 years. Yes absolutely worth it. Used protection plan on another item previously purchased and no problem with getting a replacement. Always purchase protection plan

Hope that this service is not needed, but happy to have it.

As always, I protect all my products. Any repairs that have had to be made, were done right the first time.

Helped move my stuff and I didn't have to life a finger. They are very nice. I didnt have anything break yet how the price was very reasonable.

Outstanding protection. You can return the warranty if you break the product on accident. No hassle too

after having several insurance claims for lightning strikes on our homeowners insurance this was a much better option instead of paying deductibles on the insurance claims

This extended service plan on our new Samsung TV system gives us great peace of mind should any problem occur in the future.

We couldn't figure out why our tv stopped working and geek squad resolved over the phone.

I have not had to use them yet, but I like the fact that it’s available. I actually had them fit my new TV and Apple Watch.

Yes very good service and the person who took care of me was excellent in every way.

My son hooked up the tv on the entertainment center, nobody from Best Buy helped , the delivery guy was not around

5yr plan / Associate was fantastic! Great customer service! Made it very easy to deal with and get my replacement TV.

I am glad I insured my tv and would rather spend a little bit more insuring it then to have to buy another tv because my tv gets damaged

The agents are always ready to answer any questions and provide the answers and support to resolve any issues that could come up after purchase

The reason I shop at Best Buy is the protection plans. I have never had any problems with a return and coverage.

good to have. really needed. When appliance fails, insurance will help you get anothere.

The 5-year Standard Geek Squad Protection program is excellent. They make it very easy when you need to submit a claim.

Purchase warranty for this TV because it's used for trade shows, and travels... Hope I never need to use the warranty

Even though I have only used a protection plans 3 or 4 times ever, it save me big time! Especially on the big ticket stuff!