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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30820 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 30,820 reviews
  • Rated 5 out of 5 stars

    Geek squad coverage has never failed me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth for their expertise. And if they can't fix it, they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from geek squad, two thumbs up !!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money. 5yr protection means almost 5 yr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out 2 days before my 5yrs were expired, told me they could not fix because it expires soon and they cant scheduled an appointment with in 24 hours. In my pictures you can see when i purchased it and the date of my review

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first warranty I bought and I hope I don’t have to use it but the tv is definitely worth protecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best for any type of help you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust the geek squad! If anything ever were to go wrong with my product I wouldn’t have anything to worry about because I always purchased the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good choice to get this plan. Just the cost of cleaning a camera made this purchase worthwhile. Knock on wood, no drops yet. But if I do, its covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already paid for itself three times over 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection when you are not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some items don't require protections, but when in doubt you will not have a problem getting your item replaced or fixed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geerd quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg very very good service excellent thank you for all service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so expensive to have anything fixed these days so why not get the Five Year protection plan and have no worries for five whole years. How nice is that!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want the headache or pay big bucks to fix your equipment. Good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I dont have to use this Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this service but I bought it just in case my daughter has problems with her computer I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad a good thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact I don’t have to worry about coverage on my computers. Always helpful and has saved me money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to product and keep track of through the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my son's computer. You never know when something may go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a situation when they are needed. This is a great insurance policy that keeps me relaxed knowing its available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Williams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my TV it's working well if I ever get another one it would be just like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. I use them alot and always protect my electronics with the geek squad warranty. Always quick to fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved how they help me with my tv and had so much respect

    I would recommend this to a friend