Customer Ratings & Reviews

Having a Protection plan is always a good thing when you think it might not last as long as the warranty

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

It was so worth it!!! Towards the end of my plan, believe it or not, my tv went out a month before it expired and got me a new TV.

This is a protection for your television,receiver,so forth . It's worth the investment for what u buy. I bought 5 years of coverage .

This unit is a great clean power source to have and has 11 plugs on the back to plug your tv, xbox, computer, printer, sound bar, that protects them from power surges and gives you clean power no distortion, HIGHLY RECOMMENDED!!!!!

I keep getting emails from different Geek Squad people telling me that I will be billed $399 to my credit card. So far I haven't seen any charges and hope to not get any additional charges from what I paid when I purchased the TV.

Good protection plan, and with the benefits of being a member has nice perks as well.

Absolutely love geek squad … highly recommend purchasing

Everything seems excellent to me, it was free for the purchase of the TV

I always get this service on tv. I call and they are always very helpful with settings on the tv and figuring out what is wrong and fix the problem.

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

The Geek squad provides excellent warranty coverage for electronics.

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

The agents are there if we need them haven't needed to used them yet

I am glad that I purchased additional protection for my Smart TV. I am the envy of the family. Best Buy is the best

seemed like a great deal to extend the warranty. Haven't needed to use it yet.

The Geek Squad has worked on several of my tech items over the past years and helped me extend the life of those items. Thanks Geek Squad !!!

Everything was great. I have had my Washer and Dryer for over a year now and I Love it no issues at all. Note I did wait a year to review this.

Geek squad offered me a wonderful warranty program!!

This was a bit pricy, but after our Samsung TV started acting up after two years, we felt obligated to purchase. Glad this one is for five years, even if I had purchased the two year warranty for my Samsung TV, it would have not been valid.