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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30784 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 30,784 reviews
  • Rated 5 out of 5 stars

    would purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive tv, thought it was a good investment...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with todays Laptops and software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV. It shows beautifully, the sound is amazing and the size is just perfect for my bedroom. Will definitely buy again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it’s geek squad. Good to have!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is suppose to be purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thing those kind of warranty extensions are always useful..my tv burned at house at fire i could not get money back but, they refund the money from protection ..not full amount but for one year usage i did get $75 back..fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase for television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents or the TV exactly where I wanted it and were very respectful to my house and merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my investment 4 times over. If i didnt have gsp id be out over a grand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaddddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to keep some handy folks around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,great sound i couldn't be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest thing I could have done, because you never know when something might happen to the TV. You only have a 30 day return policy and then after that it's on you and I don't have the money to just run out and have repairs done to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    who doesn't love a protection plan?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't plan on breaking my tv but the protection plans always come in handy!!! I pretty much buy a Geek Squad Protection plan for everything from cameras down to TV's. You will never know what could happen so its best to stay on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RELIABLE PIECE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a piece of mind. Great way to protect your purchase. when something goes wrong with our equipment Geek Squad is there to fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting if you can. I have used this service and their techs are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like geek squad usuaĺly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't hd to have it but always get warranty with geek squad. Just dont like phone warranty. Want extra money to replace product. $250 more even with a $13 a month payment for plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% solid assistance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, cannot go wrong with this protection plan! Very reliable and useful when needed and provides peas of kind for all major purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy=best product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pablo. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Smart Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection if i need it has cam in handy in the past . I always get at lease 2 year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.