Customer Ratings & Reviews

Hasta ahora funciona bien, lo recomiendo. A veces tarda e

Geek squad protection plan need I say anymore!!!!!

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

This item is for my son for school an now my daughter is going to use it love best buy

Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

For a small expense, its nice to know our product is covered for years to come!

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

Great protection plan! Couldn’t be happier with everything

Product seems to be a pretty good value. I would appreciate a better way to document my purchase. It is sometimes difficult to retain the email with the details of the warranty. A printed off or electronic certificate would be easier to locate if needed.

The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

They always take care of your equipment and stand behind their warranty.

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

Have to give local Geek Squad 5 Stars. If you get transferred to call center hang up and give Glendora Geek Squad the call. They know customer service.

Good seevice and explain everthing that i need good service

This plan allows my computers and other technical devices to be fixed. A good deal if you have children with technology. Saves you money and you can csncel at anytime.

i purchased a new TV. I needed to have it delivered and installed. By purchasing this it was more economical then paying for delivery and installation. Installation was great.

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

I love geek squad replacement programs. I use them often when I have issues with my products I get a store credit and pick a new product is great! Recommend everyone purchase.

I don’t always purchased the warranty from gig Spudz with this time I did I thought it was needed for the item was purchased good value

I'm not the type to just go and get protection, but after thinking about it, I'm glad I did. I had an issue and this was taken care of no questions asked. Great job Geeks.