Customer Ratings & Reviews

Purchased this plan for myself and luckily I never needed it. However, I assisted my mother in purchasing a 65 inch 4K Samsung set the same year. She had some problems with the set several times. She called the Geek Squad at her local store and they quickly dispatched team members out to get her set sorted out. The last year of her plan, she had issues with the screen. Once again they came out but determined the set would need to be replaced. I assisted her with selection of a new set. She was more than pleased with their help and the new Sony replacement set. She received a brand new set better than the original one and even had enough credits remaining to get another 5 year plan of Geek Squad service. All of this without having to spend another penny! Geek Squad service plans are fantastic!

If you have kids I would suggest you make this purchase

Five year protection is really good for what it is Best Buy have some great protection deals

It's always great to have the protection needed for higher value products

I love the extra feeling of security, knowing my product is covered!

Bought extra protection for a Samsung OLED TV and hope I don't need to use it

Glad to have this warranty just in case something happens w/ our new tv.

The thought of not having peace of mind is crazy. I value this type of support.

Works very well no problems whatsoever and gets immediate attention

The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

Highly recommend it just in case anything happens, my last tv just stop working, lucky it was still under manufacture warranty

I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best

Forgot to get protection with last laptop, and I did this time.

You can never go wrong with geek squad. Ive akways used it and they dont mess around. They get things done fast.

Protects my TV for 5 years, that's longer than I'll probably even have the TV!

Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.

Tv looks great while playing games, BUT has a severe problem with judder/soap opera effect that is very distracting while watching tv!

Very helpful with setting everything up and explaining products

Haven't had to use it yet. Reviewing for the chance to win a gift card

You have you get your protection plans because you never know what can happen