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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 30,816 reviews
  • Rated 5 out of 5 stars

    Geek Squad. So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are very knowledgeable and usually get the job done on the first try. Highly recommended and worth the annual fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service - please take it if you have the option. It will save you a bunch of money in the future and it will never disappoint you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one accessory that I won’t buy a tv without. It has paid its self 3 times over the last 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. Just wish these had part replacements available sometimes instead of a full swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this so im not sure how to review it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is useful or just in case it comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always doing there best of help and support. I always get the help needed and never have any problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand by its name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth having if you have to use it. I never did. The product lasted through the period and now im having the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfying support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support when I really needed it and not a long wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this to anyone buying a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and removed the bloatware on my new HP Laptop. They installed virus protection and it's easy to get help online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value to extend warranty on tv for 5 years from dead pixels or humidity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I priced the TV it was same at all locations but the price of the Geek Squad was much less for extended warranty. I never buy a warranty unless the product is a TV or CAR and have used both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cane yo fix my television that is mounted above my fireplace. George was great and was very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy that we purchased our 5 year extended warranty, it is wonderful just knowing that we have that extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dons tv policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this policy on previous tv and it came in handy when the tv quite working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good still working I always purchase my electric devices from Best Buy they the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended warranty for any electronics that I buy and it is always worth the money

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I completely agree. I always purchase the protection plans to have peace of mind just in case. We try and make the process as simple as can be if you needed to use the plan as well. If you have any questions or need any help, please let us know!

  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, Geek Squad Services are worth it to some people, but not others. If you have the extra money, don’t want to be beholden to friends and family or want to make sure the job is done right, I highly encourage you to try Geek Squad at least once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot beat a protection plan anything goes wrong and they will replace it or fix it one of the best purchases I've ever made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price for the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid approx. $93 for this 5 yr warranty which was well worth the peace of mind I have knowing any glitch will be fixed by Best Buy.

    I would recommend this to a friend