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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30666 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 30,666 reviews
  • Rated 5 out of 5 stars

    Hope I never need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read great things about Geek Squad protection for OLED TVs. I got a G3 77 inch recently and this is super critical as backup just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very much worth it if you need help setting a device up or mounting a tv! Also are reliable when you want to make a claim for a device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aweaome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great, quality of images, feels like a more expensive tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderwoman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always opt for the 5 year plan. Units tend to fail after 3 years. The cost to replace it goes up as well. This coverage keeps the ouchies away when replacing items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jpatton607

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use it yet. Just purchased 1 month ago. The $400 chance to win a gift card has me doing the surveys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think twice-Buy Geek Squad Protection option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have Geek Squad Service around just in case you may need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have the Geek Squad do the installation. I just ordered the five year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available when needed. Talked with you as you are going through the set up process with you while on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Insignia TVs, they're a very good value, but I have had things go wrong after the one year warranty (and have seen others have problems with other value brands). The low price of the extended warranty looks like good insurance. Best Buy was good about handling a problem I had with an Insignia TV while still under warranty, so I have some faith that they will do right by me if I need to use this extended coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this LG about 2 months ago. No complaints at all, good color and clarity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance - Replaced My TV for Free!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this tv super clear. Geek squad are always very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

    I would recommend this to a friend