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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30618 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 30,618 reviews
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use it, but this is a great and affordable option for accident protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fantastic! Replaced my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my previous Toshiba tv which stopped working the third year. I called them, they were very nice and told me that model TV wasn’t able to be repaired and immediately issued me a store credit for full refund of purchase price to replace the tv. It was so easy, no problem. So of course I purchased the five year warranty on this replacement tv. Well worth it. Geek squad was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Justincase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy the insurance plan because you never know when you hide them.Will break down and the geek squad works for me

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is reallt great and i love it. Would suggest again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a awesome job setting me up, and very polite and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warrant is a great to have you know you are well protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well .. now I have u big tv .. I hope never have to use squad service.. but .. if something happens.. they will take care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wont trust anyone else!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hold my own but i alway get great service with my Geek Squad! Fast, reliable, replacement fast, walk you through trouble shooting. They are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV! I can't think of any downsides. Perfect blacks and great color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year Geek Squad protection plan is worth it for major purchases. It’s affordable and provides excellent support for repairs or replacements. Their customer service is quick and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection. I have used it in the past and they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional courteous people. Set up everything for me and answered all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the five year geek squad plan. Lo and behold my expensive $2000 Sony TV decided to not work one day. Called up the geek squad and they arranged to have it fixed. No hassle no extra cost. The only thing I had to do was make a phone call. Best Buy and geek squad took care of everything. I purchased a second television from Best Buy also purchased a geek squad plan for five years. It a peace of mind that your television is going to be taken care of. “One call that’s all” LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Siamese

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well be a great warrenty once Sansung manufacturers expires in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its honestly worth the extra $60 i think it was. It covers alot the manufacturer warranty wouldn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the price you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad protection on my previous two televisions. Both TVs went out at about four years old. They could not find parts to repair either television so they simply reimburse me the full price I paid for the TV. What more could you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an insignia fan. I actually purchased a used 65" right before I got married. Uhm 09 i figure. I bought this tv on sale last summer because the sound was going in and out on the old one. I was more than happy when I found this on massive sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage/Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased coverage on electronics with Best Buy!! Always a great investment if something goes wrong!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV had some problem and they instantly approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Best Buy protection the best ever peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Protection Plan is worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan with my TV back in 2017. The picture on the TV started to go with only a couple months left on the protection plan. Contacted GeekSquad and they diagnosed the issue and replaced my TV. I got credited for the TV I bought in 2017 and they waved the delivery and haul away charges, which allowed me to afford to upgrade my TV because all I had to pay was the difference. Highly recommended.

    I would recommend this to a friend