Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30780 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 30,781 reviews
  • Rated 5 out of 5 stars

    Great services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great customer service! We really enjoy the services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always so nice… process is always smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizo TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad yet for my tv but I did for my laptop. They were very informative and helpful. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service should come with every purchase just too bad we have to pay extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It covered my old TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covered my old TV and helped purchase a replacement. Setup was a great bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must buy. Because sometimes the manufacturer warranty runs out right after your stuff stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have they are very knowledgeable people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty. I dont think much really needs to be said lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to all freinds and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owoods24

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery great information easy set up easy to contact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful and are very friendly! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I felt like this was a deal too good to pass up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind, knowing I am covered and don’t have to worry about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works well! High quality and good picture! Good buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad helped me with my set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great communication skills and helped me out alot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always throw on a warranty because you just never know when it'll save you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

    I would recommend this to a friend